Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal and medical information when You access the website and clinical consultation services of PneumaCare (PneumaCare Super Speciality Healthcare).

We are deeply committed to safeguarding patient privacy, confidential medical records, and digital communications in compliance with applicable healthcare data protection standards.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• Company (referred to as either "the Center", "We", "Us" or "Our") refers to PneumaCare (PneumaCare Super Speciality Healthcare), located at Shop No. 44, First Floor, Kanchanjunga Market, Sector 53, Noida, Uttar Pradesh 201301.
• Service refers to the official website accessible at https://pneumacare.com and healthcare consultation facilities.
• Personal Data is any information that relates to an identified or identifiable individual including medical history, contact records, and appointment queries.
• Device means any device that can access the Service such as a computer, smartphone, or digital tablet.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the website infrastructure.

2. Collecting and Using Your Personal Data

Types of Data Collected

While using our consultation portal or contacting us, We may ask You to provide Us with certain personally identifiable information:

• Full Name and Patient Demographics
• Email address ([email protected])
• Phone number and WhatsApp contact (+91 95609 88224)
• Clinical specialty preferences (Respiratory Medicine, Oncology, Psychiatric Care)
• Diagnostic reports or health inquiries voluntarily submitted for appointment scheduling

3. Use of Your Personal Data

PneumaCare may use Personal Data for the following medical and administrative purposes:

• Appointment Management: To schedule, confirm, and manage your clinical consultations and diagnostic visits.
• Medical Communication: To contact You via phone, SMS, WhatsApp, or email regarding test reports, clinical follow-ups, and urgent updates.
• Service Optimization: To monitor website performance, enhance patient experience, and maintain secure healthcare infrastructure.
• Legal & Clinical Compliance: To comply with healthcare regulations, statutory obligations, and medical safety protocols.

4. Confidentiality and Medical Data Security

The security of Your clinical and personal data is paramount. We implement strict administrative, technical, and physical security measures to prevent unauthorized access, disclosure, or alteration of patient data.

5. Tracking Technologies & Cookies

Our website uses standard essential cookies and performance analytics to ensure secure browsing, smooth navigation, and optimized page load times. You can instruct your browser to refuse all cookies or notify you when a cookie is sent.

6. Retention and Transfer of Data

PneumaCare retains personal and medical records only for as long as necessary to fulfill healthcare administration, comply with legal requirements, and resolve clinical documentation protocols.

7. Patient Rights

You have the right to request access to your submitted details, update or correct your contact information, and inquire about how your data is handled by our medical desk.

8. Changes to this Privacy Policy

We may periodically update our privacy protocols. Any revisions will be published directly on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions or require assistance regarding this Privacy Policy, please reach out to our administration desk: